'We are excited to bring to Rhode Island our proven operating model, which emphasizes innovation, customer service and reliability.' 'We have been working closely with key stakeholders and National Grid in an effort to facilitate a smooth transition of services and to strengthen our understanding of the needs of customers in these communities. For electric and gas emergencies, you can. To reach out to a National Grid customer service team, you can dial 1-80.

In January 2019, National Grid announced that it will be raising its standard electricity rate to 10.95 cents per kilowatt-hour. Vincent Sorgi, PPL president and chief executive, said: 'We are pleased to welcome the Rhode Island Energy team into the PPL family of companies, and we consider it an absolute privilege to serve the energy needs of Rhode Islanders. In Rhode Island, it supplies both electricity and gas to almost the entire state territory. PPL will be establishing a control centre in Rhode Island for the state's electric and gas operations, as well as a new customer call centre. The business, which is Rhode Island's primary electric and gas utility, will now be known as Rhode Island Energy. April 10 - Bowing to the cold weather and even colder economy, Rhode Islands largest utility, National Grid, has voluntarily agreed not to disconnect. The Narragansett Electric Company has been acquired by a subsidiary of PPL Corporation. National Grid has completed the sale of a US subsidiary for approximately $3.8bn.

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